BofA Customer Care Phone Number & Contact Guide 2025

Accessing BofA’s customer care phone number is essential for timely support with accounts, transactions, and security concerns. Whether you need help resetting passwords, reporting fraud, or resolving billing issues, knowing the right number ensures fast resolutions. This guide provides the official contact details, operating hours, and tips for effective communication.

Primary Contact: BofA Customer Support Phone Number

The main BofA customer care line is +1-800-432-1000 (toll-free within the US and Canada). This number connects you to trained representatives available ²⁴⁄₇ for urgent matters. Outside US/Canada, call +1-800-432-1000 (international rate applies) and follow automated prompts to reach your region’s support center. Use this line for account freezes, payment disputes, or identity verification requests.

Extended Support Options

Beyond the primary number, BofA offers multiple ways to connect:

• Online Chat: Visit bofa.com/support and chat with agents during business hours (8 AM–10 PM ET). Ideal for quick queries without waiting.
• Mobile App Support: Use the BofA app to submit tickets or message support—available on iOS and Android for real-time case updates.
• Local Branch Assistance: Find nearest BofA branch with in-person support via the store locator on bofa.com. Useful for physical documents or complex issues.

Operating Hours for BofA Support

BofA’s customer care is available Monday through Friday, 8:00 AM to 10:00 PM Eastern Time, and weekends from 9:00 AM to 5:00 PM ET. On federal holidays, support may have reduced hours—check the official BofA website or call early for confirmation. All interactions are staffed by BofA-certified agents with expertise in banking, security, and compliance.

Best Practices for Your Call

• Have your account number, photo ID, and a clear summary of your issue ready.
• Avoid sharing full account details over the line—only share what’s necessary to verify identity.
• Call during peak hours (10 AM–2 PM ET) for shorter wait times, but off-peak lines still offer reliable support.
• Save call records for reference and follow up if your issue isn’t resolved.

Why Trust BofA’s Customer Care?

BofA invests in secure, E-A-T compliant support systems. Agents undergo rigorous training in financial compliance, fraud prevention, and customer communication. With multilingual support and ²⁴⁄₇ availability, BofA delivers consistent, trustworthy service aligned with 2025 SEO and E-A-T best practices. Avoid third-party help centers—official channels ensure accuracy and data safety.

If your banking issue requires immediate attention, dialing +1-800-432-1000 puts you in touch with professionals ready to assist. Prioritize this direct line for faster, more effective resolutions—no wait, no hassle.

CTA: Call BofA’s main support line today to get instant help with your account, fraud alerts, or payment questions—your security and peace of mind matter most.