University Health Services at UMass: Care, Support & Wellbeing

At the University of Massachusetts, student success depends on more than academics—it hinges on accessible, holistic health support. UMass’s student health services have evolved significantly in recent years, offering a wide range of medical, mental health, and wellness resources designed to meet the diverse needs of today’s university community.

What Are UMass University Health Services?

UMass Student Health Services (SHS) operates across multiple campuses, including Amherst, Boston, and Springfield, providing on-site clinics, telehealth options, and coordinated care with local providers. The system emphasizes preventive care, early intervention, and stigma-free support for physical and psychological well-being.

Medical Care: Walk-In Clinics & Appointments

On-campus clinics offer urgent medical care seven days a week, serving students with common illnesses, injuries, and chronic condition management. Students can schedule in-person visits or use the online portal for same-day appointments, reducing wait times and ensuring continuity of care. The medical team includes physicians, nurses, and nurse practitioners trained in student-specific health needs, from sports injuries to seasonal flu.

Mental Health Support: Counseling & Crisis Resources

Recognizing the growing demand for mental health support, UMass has expanded its counseling services with expanded hours, peer support programs, and a dedicated mental health hotline. Students gain access to licensed therapists via individual sessions, group workshops, and digital platforms, all focused on reducing anxiety, depression, and stress common among students. The services are confidential, culturally competent, and integrated with academic advising to support balanced student life.

Wellness & Preventive Programs

Beyond clinical care, UMass health services promote long-term wellness through fitness classes, nutrition workshops, smoking cessation programs, and sexual health education. These initiatives are delivered by trained staff and student ambassadors, fostering a campus culture where health literacy and proactive habits are encouraged. Regular health fairs and screenings further connect students to preventive resources and community partners.

Navigating Services: Access & Insurance Information

Receiving care at UMass SHS is streamlined: students activate coverage through student portal profiles, check eligibility using campus-provided insurance tools, and receive clear guidance on fees, co-pays, and referral processes. The system integrates with university portals for easy appointment scheduling, prescription refills, and access to digital health records—ensuring convenience and transparency.

Supporting Student Success Through Health

Investing in university health services is investing in student resilience and achievement. By addressing both immediate health concerns and long-term wellness, UMass empowers students to focus on learning, personal growth, and community engagement. With ongoing innovation and a commitment to equity, these services set a benchmark for student health support nationwide.

Call to action: Access UMass Student Health Services today through the university portal to explore care options, schedule appointments, and take proactive steps toward better health and academic success.